Videos

On the 13th of May, the CQC started inspecting practices under the new Single Assessment Framework. But what does this mean for you and your practice? Members have been asking us whether there are any new evidence requirements and what will change over the next few years.

Alex O’Neill, Agilio’s Director of Regulatory and Professional Services, and one of the UK’s leading dental compliance experts, will address these questions and more during this webinar. Topics included will be:

-What updated inspections will now cover and top tips to pass
-Current registration delays and tips to have your application prioritised
-How to answer quality statement questions on potentially new compliance areas
-What changes we predict for CQC Assessment in 2025 and beyond

Are you fed up with all the contradictions and differing advice regarding health and safety, and just want a straightforward explanation of what is required of you? Are you tired of risk assessors and inspectors telling you something different every time?

Then this webinar is for you! Join Rhys Jones, Agilio’s Head of Compliance, who will be exploring topics such as electrical safety, radiation, COSHH, disability, and lifting the lid on some common misconceptions, including providing answers to the following:

-  What is a satisfactory fixed wire report?
-  Am I able to use extension leads?
-  What is the difference between a Critical Exam, Acceptance Test, and Routine Inspection?
-  What substances do I need to carry out a COSHH assessment for?
-  Do I need to carry out a disability access audit?

What audits do we need to do? We often see this question on practice manager forums and the majority of answers are usually incorrect. Many practices ask the wrong team members to perform audits, misunderstand the difference between an audit and a log and aren’t sure how perform an audit or what you’re supposed to do afterwards. In this insightful webinar, Alex O’Neill, our Director of Regulatory and Professional Services, will explore essential terms and outline the key steps to auditing properly, highlighting who should perform audits, where and why practices have failed and what you need to do to both meet the requirements and create a paper trail that will impress inspectors.

Decontamination is a complex multistage process that requires quality control and leadership to be completed successfully. It is often misunderstood and regular training on the key elements is important to make sure that you are competent and prepared for any inspection.

Join Laura Edgar from Aura Infection Control (one of Agilio’s preferred working partners), who will be highlighting the important elements of decontamination and explaining the process from transportation to storage, and how these areas can be effectively managed, including:
– The reasons for decontamination
– The standard precautions– decontamination of equipment
– The key elements of decontamination room configuration
– The stages of the decontamination cycle & key elements of each stage

Perfect for Practice owners, managers, decontamination leads, or any other team member responsible for decontamination, this webinar aims to increase your knowledge and help you understand the principles for carrying out decontamination or overseeing it.

When a practice fails a CQC inspection, risk assessments likely played a part. These complex tasks are sometimes delegated to team members with little training, and a question we are regularly asked on the iComply helpline is, ‘How do I carry out a risk assessment?’ Well, the answer isn’t as simple as you’d think, so join Rhys Jones, Agilio’s Head of Compliance to find out why, as this webinar will be exploring the subject of risk assessing in detail.

Agenda
Who is a competent person?

How to correctly identify hazards?

What are the stages of risk assessing?

How to use the iComply risk assessment templates

Disciplinaries can be daunting and complex, especially for dental practice managers who have to deal with sensitive and challenging situations.

Learn from our experts and gain the confidence and skills you need to handle any disciplinary issue with ease.

In this webinar, you will discover:

• How to conduct fair and reasonable disciplinary procedures, from investigation to hearing, following the best practices and legal requirements.
• How to deal with common pitfalls and complications, such as employee sickness, grievances, and resignations during the disciplinary process.
• How to reduce the risks and liabilities associated with festive parties and other social events.

Whether you are new to disciplinaries or want to refresh your knowledge, this webinar will equip you with the essential tools and tips you need to manage disciplinaries effectively and confidently.