Team Experience (CS in Referral Client Care)

Objectives

• Understand the Key Elements of a Positive Team Experience. Learners will identify the essential aspects of a positive team experience, including open communication, mutual respect, and trust, all of which contribute to a supportive and effective workplace.
• Develop Practices for Supporting and Appreciating Team Members. Learners will explore practical ways to support, endorse, and appreciate their colleagues, helping to foster a cohesive team environment where everyone feels valued.
• Recognise the Importance of Kindness and Support in the Workplace. Learners will understand how empathy, kindness, and support contribute to both personal well-being and a healthy team culture, ultimately enhancing the experience for clients and their pets.