Promoting your Preventative Healthcare Plan (Vets)
Relevant for roles:
Veterinary Surgeon
Course Details
Preventative healthcare plans are a common, if not an essential tool required in order to achieve widespread client compliance with preventative healthcare on an ongoing basis. Furthermore, it is has been repeatedly demonstrated that clients whose pets are a member of a practice's healthcare plan, consistently spend more per annum than clients who have not signed up to the healthcare plan.
This increased spend isn't simply a reflection of the increased commitment to preventative healthcare products and services; it reflects the stronger bond clients have with the practice which results in more frequent visits when their pets are ill or injured.
Whilst most practices have some form of Preventative healthcare plan nowadays, many struggle to achieve significant rates of penetration amongst their patient base .
- You will be presented with a course module followed by an assessment.
- If you achieve 80% or more, you pass the course and will receive a printable certificate. If you do not pass, you will have the opportunity to review the content and retake the assessment when you feel confident.
Aims
This course aims to help veterinary surgeons understand some of the common reasons why veterinary practices do not achieve as many Preventative Healthcare Plan signups as they would like. It help s vets discuss and promote the practice's healthcare plan in a very soft and succinct manner, especially during booster vaccination consultations.
Objectives
During this course learners will be able to:
- Understand the benefits of healthcare plans to patients, clients and the practice .
- Discuss and recommend healthcare plans at different stages of the clinical-client journey.
- Feel confident in discussing the practices healthcare plan and how to increase signups.