Human Resources (PM&L)

Objectives

• Recruit and compare applicants against the skills they either already possess or need to acquire. 

• Write an effective job description. 

• Feel confident in learning and development events. 

• Have a difficult conversation but in a constructive manner. 

• Escalate staff management to a more formal disciplinary process if needed. 

• Prevent and resolve the six most common complaints in veterinary practice.