Staff Development
5 things relating to mental health that everyone in veterinary practice should know
60 mins CPD
Video
Relevant for roles:
Practice Manager, Receptionist / Client Care Advisor, Veterinary Care Assistant, Veterinary Nurse, Veterinary Surgeon
Course Details
- Whilst veterinary practice is often a thrilling and enjoyable environment to work in, it is also an emotionally unsettling environment. This is because delivering veterinary service and care incorporates many of the themes that lead to unsettled emotional weather, a state otherwise known as dysphoria. Like unsettled weather patterns, feelings of dysphoria are inevitable – and indeed beneficial – at least to some degree. Similarly, they can pass quickly or hang around for longer than is comfortable and even become as established as an adverse climate of compromised mental health.
- You will be presented with a course module followed by an assessment.
- If you achieve 80% or more, you pass the course and will receive a printable certificate. If you do not pass, you will have the opportunity to review the content and retake the assessment when you feel confident.
Aims
The webinar will adopt a problem-based approach to analysing wellbeing within veterinary practice by using CSI (Culture-Systems-Individuals) as a practical means of analysing and identifying the cultural, operational, and individual themes that are counter-productive to protecting our mental health.
The webinar will focus on addressing 3 main challenges:
- How do we create and maintain an emotional climate that reflects the reality of the emotionally unsettling nature of veterinary practice (e.g. time pressure and clinical urgency; client and colleague moods, attitudes and demands; limited resources; compassion fatigue)?
- Which of our operational systems undermine our good intentions to protect and improve mental health? (e.g.10-minute appointments)
- How do we help individuals whose tolerance of emotionally unsettling nature of veterinary practice is narrower than others?
Objectives
During this course learners will be able to:
- Create and maintain an emotional climate that reflects the reality of the emotionally unsettling nature of veterinary practice .
- Understand which of our operational systems undermine our good intentions to protect and improve mental health.
- Help individuals whose tolerance of the emotionally unsettling nature of veterinary practice is narrower than others.