Staff Development
PREVENT IT (Core Standards in VCC)
60 mins CPD
Video
Relevant for roles:
Receptionist / Client Care Advisor
Objectives
Deal with enquiries relating to preventative healthcare, such as ectoparasites, endoparasites, vaccinations, and reproductive management.
Understand the principles of preventative healthcare services and products.
Help clients with queries relating to basic nutrition and dental care.
Understand the importance of identification.
Explain the difference between the 4 types of insurance policy.